Privacy and Use of Cookies Policy

Idahys is committed to protecting the privacy of its customers and users of its website. 

This Privacy and Use of Cookies Policy (hereinafter referred to as “the Policy”) is intended to inform you about how Idahys collects, uses, discloses, and protects your personal information in accordance with the Act Representing the Protection of Personal Information in the Private Sector (“Protection Act”) and other applicable Quebec, Canadian, or international data protection laws.

 

Collection of Personal Information

Idahys collects personal information only to the extent necessary to achieve the purposes set out in this policy when you use its website or interact with its services. The personal information collected may include, but is not limited to, the following:

·        First and last name

·        Mailing address

·        Email address and internet protocol (IP) address

·        Phone number

·        Information for contact and customer service

Idahys collects this information when you voluntarily provide it, for example, when creating an account or communicating with customer service through a form.

 

Use of Personal Information

Idahys uses your personal information for the following purposes:

·        Providing the services you have requested.

·        Processing inquiries or support requests.

·        Communicating with you about products, services, and special offers that are not sold through the website.

·        Communication regarding services.

·        Continuous improvement of products and services.

·        Compliance with legal obligations.

 

Use of Cookies

Idahys uses cookies and similar technologies to enhance your experience on the website. A cookie is a small text file stored on your computer or mobile device by the web browser. They help understand how you interact with the website, personalize your experience, and analyze usage trends.

a. Types of Cookies

·        Essential: They are necessary for the functioning of the website by allowing you to navigate and use its basic features.

·        Preferences: They allow a website to remember information that changes the way the site behaves or looks, like your preferred language or the region you are in.

·        Performance: They help collect information about how visitors use the website, such as the most popular pages. This data is used to improve the website and make your experience better.

·        Statistics: They help website owners, by collecting and communicating information anonymously, to understand how visitors interact with the website.

·        Advertising (or marketing): Idahys may use third-party cookies to deliver personalized advertisements based on your interests.

b. Cookie Control

You can usually configure your browser to refuse cookies or to be notified when they are sent. However, please note that some parts of the website may not function properly without the use of cookies.

 

Disclosure of Personal Information

Idahys will not disclose your personal information to third parties without your consent, except in the following cases:

·        When required by law or court order.

·        When necessary to protect its rights, security, or that of its users.

·        When necessary in the prevention of fraud or unlawful activity.

·        In the event of a merger, acquisition, or sale of all or parts of its assets, your personal information may be transferred to these specific third parties.

 

Transfer of Personal Information Abroad

Sometimes Idahys uses service providers located outside of Canada (including outside the province of Quebec) to fulfill specific mandates in the normal course of business. Thus, it is possible that certain personal information about you may be transferred to locations other than your province, territory, state, or country of residence.

In such a case, Idahys ensures that personal information is transferred to countries that have received a compliance decision from the competent authority, or that personal information is adequately protected by technical, organizational, contractual, or other appropriate legal means.

 

Security of Personal Information

Idahys implements appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

 

Retention of Personal Information

Idahys retains your personal information for as long as necessary to achieve the purposes set out in this policy, unless a longer retention period is required by law.

 

Destruction of Personal Information

Idahys will securely destroy personal information received at the end of the retention period, or when such personal information is no longer needed. However, in some cases and for serious and legitimate purposes, such as for statistical data or otherwise, Idahys may anonymize (i.e., make it impossible to identify the person through information and this in an irreversible and permanent manner) personal information. This procedure will make it impossible to trace the individual attached to the information. The rest of the data will be destroyed in accordance with the previous paragraph.

 

Link to a Third-Party Site

We want to inform you that the policy does not apply to other third-party websites that may be accessed from links on our web pages. Idahys is not and cannot be responsible for these third-party sites, their content, access, or how they may use your personal information.

Therefore, any personal information you transmit through these third-party websites is subject to their own privacy and/or privacy policies. It is your responsibility to familiarize yourself with these policies on third-party websites.

 

Use of Google Inc. Products

a. ReCAPTCHA

Idahys may use Google Inc.’s ReCAPTCHA product (Google) to protect form entries on its website. This system is used to verify if the data entered on its site (contact form) has been entered by a human or by an automated program to prevent misuse. For more information, please visit the Google reCAPTCHA website and familiarize yourself with their own policies.

By using the reCAPTCHA service, you consent to Google processing data about you in the manner and for the purposes set out in their policies.

b. Google Analytics

Idahys uses Google Inc.’s Google Analytics product for the purpose of improving the experience and analyzing its clientele. For more information, please visit the Google Analytics website and familiarize yourself with their own policies.

By using the Idahys website, you consent to Google processing data about you in the manner and for the purposes set out in their policies. For any information in this regard, please contact our contact person in the Contact section below.

 

Your Rights

In accordance with the Protection Act and other applicable laws, you have the right to request access, correction, deletion, or portability of your personal information. To exercise these rights or ask questions about our Privacy Policy, please contact us at [email protected].

You have certain rights regarding your personal information, including:

·        The right to access your personal information.

·        The right to correct your personal information if it is inaccurate.

·        The right to withdraw your consent at any time when personal information transmitted has been based on your consent.

·        The right to modify your communication preferences.

·        The right to request the deletion of your personal information, subject to legal obligations.

·        The right to object to the processing of your personal information in certain circumstances.

 

Contact

All questions or concerns regarding this policy or about the collection, use, or disclosure of your personal information can be addressed by writing to the following address: [email protected]

 

Person responsible for the protection of personal information:

 

Anthony Place

[email protected]  | (514) 571 4374

 

6891 Christophe-Colomb

H2S 2H3 Montreal (Quebec)

Canada

 

Changes to the Policy

Idahys reserves the right to modify this policy at any time. Any changes will be posted on its website with an updated revision date.

By continuing to use its products or services after the publication of modifications, you accept the terms of the revised or modified policy.

 

Policy Effective Date: February 6, 2024